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Understanding Your Event's Waiting List
Updated over a week ago

The waiting list is a helpful tool for managing events that might fill up quickly, or before the official closing date and time.

How the Waiting List Works:

  • The waiting list automatically starts when one of your event's limits is reached (e.g., number of dogs, handlers, etc.). You can adjust these limits in the "Event Limits & Timing" section.

  • Find the waiting list by clicking the "Manage" button. If there are dogs on the waiting list, the "Manage waiting list" button will pulsate.

  • Click "Manage waiting list" to either allow dogs into your event or cancel their entries and remove them from the list.

Important Notes:

  • Administrator's Choice: The waiting list doesn't automatically fill open spots in your event. You have the flexibility to choose which dogs are allowed in.

  • Manual Action Required: Increasing your event limits after the waiting list has entries won't automatically allow them into the event. You need to manually let them in or give them a chance to accept and pay.

  • Fairness Policy: Once one dog goes to the waiting list, all subsequent entries will also be added to the list. This ensures fairness for the first entrant.

Waiting List Overview:

  • You can easily see the number of dogs currently waiting in the Manage section:

    Screenshot_2023-05-23_at_7.48.21_PM.png

  • Instructions on how to use the waiting list features are displayed at the top:

Waiting_list_entries_list.png

  • You can view any notes left by the entrant for specific dogs.

Waiting_list_entry_notes_opened.png

Viewing all the details:

This information can help you make decisions.

  • Click the plus (+) next to a waiting list entry to see:

    • Detailed information about the event including current number of entries

    • Handler info and whether they have other dogs either in the event or on the waiting list

    • Notes for the dog and whether they have other entries in the event

      Waiting_list_arrow_details_expanded.png

Remember:

  • Review waiting list entries carefully before allowing them into your event.

  • You have the control to decide who fills open spots.

  • The waiting list promotes fairness for all entrants.
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